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Forum Discussion
Cynthia B.2
9 years agoNew member | Level 1
500 internal Server Error https://api.dropboxapi.com/2/files/list_folder/continue
I've using the following endpoint to retrieve files and folders:
https://api.dropboxapi.com/2/files/list_folder this returns 2000 entries and then get hasmore = true and the cursor. I then user th...
sfbrad
Explorer | Level 4
My https://api.dropboxapi.com/2/files/list_folder and the first 257 https://api.dropboxapi.com/2/files/list_folder/continue requests all return a valid response, but on the 258'th list_folder/continue, I get a 500 erorr with an empty response body. At this point, I have downloaded 470,090 file entries and an additional 38,878 folder entries.
Is there some limit (500k?) to the number of entries that can be returned via a single cursor?
Greg-DB
8 years agoDropbox Staff
Hi sfbrad, no, there's no entry limit for a cursor. This error just indicates something happened to go wrong for that particular call. If you share a X-Dropbox-Request-Id response header value, I can look this up for you.
- sfbrad8 years agoExplorer | Level 4Thanks for the reply.
X-Dropbox-Request-Id: 7c19057695051c5944f59c0644e3ae1a- Greg-DB8 years agoDropbox StaffThanks! That's helpful. That's the same issue as reported by thedeck earlier in this thread. I'll follow up here once I have an update.
- Ashley B.158 years agoHelpful | Level 7
Hi,
Is there any update to the orginal post made by Cynthia back in August last year? I have been asked to follow up on this?
Thanks
- Greg-DB8 years agoDropbox Staff
Regarding the errors reporting by thedeck and sfbrad, these 500s can be caused by certain file metadata not being available yet, at the time of the API call. The team has been working on improvements around this. When this information is still not available, Dropbox will now be returning 429s, to instruct the app to call back later, when the metadata will be available.
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