You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
bossgolfer
2 months agoHelpful | Level 5
API Upload .HEIC and convert to JPG
I am using the API to upload images and make them public. I get the public link back and embed in my application. ALL GOOD. Now I am looking to allow .HEIC uploads. I don't see anything in the API t...
bossgolfer
Helpful | Level 5
yes, thanks. I saw that it can be done, but it does seem to break the workflow for the end user that way. My current workflow lets user upload in the Salesforce UI and part two is to make and return the public link then I store that in Salesforce. Using folder automation, I am guessing I would have to know that its has run and created a new file. How do I know which file is correct and I assume I would have to maybe listen for an event etc. All messy as far as the workflow goes. I was HOPING I could either set the automation to REPLACE the HEIC with the JPG and keep the SHARE...or tell the Upload to Convert it OR have a Viewer URL option to say covert. Seems like a broken play to me right now unless I am missing something on the implementation you are suggesting (thank you Apple)
Greg-DB
2 months agoDropbox Staff
That's correct, the API itself only accepts the upload of whatever data you send. It does not offer conversions or report back on any automations that may be running in the folder. The automation does not replace the original file, so if you want a link to the converted file, you'll need to detect the creation of that file and then get a link to that.
- bossgolfer2 months agoHelpful | Level 5
Hmm.. not ideal. If you all have an ideas/enhancement request system please consider adding a request for a more seamless/flowing handling of being able to tell the upload API to convert this HEIC file automatically upon upload or something similar. Thanks for the response. D
- Greg-DB2 months agoDropbox Staff
Thanks for the feedback! I'll pass it along, but I can't promise if or when that might be implemented.
- bossgolfer11 days agoHelpful | Level 5
Maybe I am the only on who cares, but for me updating the API to handle the conversion is critical. I know there are a lot of API vendors out there offering HEIC to JPG and if Dropbox simply added this flow as callable by the API and allow the return file handle that would be AWESOME. One more reason to keep everything in the DROPBOX world. Obviously you all have the code there. Please consider opening up the API for it.
About Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.
5,882 PostsLatest Activity: 3 years agoIf you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!