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Forum Discussion
Change of Certification
Hi,
We are using Dropbox API to download firmware updates to our devices. I understand that there has been a recent change with the certification of your servers. This change causes our update ...
We've switched content.dropboxapi.com back to using DigiCert High Assurance EV Root CA. Please let us know if you're still seeing any issues.
4mooreben Yes, that's correct, this switch should not be considered permanent. We recommend updating the trust store, to trust both roots if possible. I'll ask the team for some longer term guidance as to a timeline.
Thanks, Greg. I'll continue to monitor for updates.
I assume this wouldn't be a permanent change on your side. I think it would be good to review the timeline around how long you can keep it switched back for. We will start communicating to our customers asap to make sure they are aware.
Best,
Ben M
Greg-DB
Dropbox Staff
Dropbox StaffWe've switched content.dropboxapi.com back to using DigiCert High Assurance EV Root CA. Please let us know if you're still seeing any issues.
4mooreben Yes, that's correct, this switch should not be considered permanent. We recommend updating the trust store, to trust both roots if possible. I'll ask the team for some longer term guidance as to a timeline.
Thank you very much for your fast response. The update procedure works now. It is important for us to know how long this change will be effective, in order to communicate with our customers for a firmware update. Please let us know as soon as you hear back from the team.
I also am interested in how long this change will persist for. We have some boards that use OTA that we plan on using for testing during the next few weeks. They are supposed to go out Monday, but if we have to deal with changing certificates during the next month or two, we will have to push back our release to implement a method to handle that.
Thanks in advance,
Charles
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