You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
programmer
8 months agoHelpful | Level 5
client.files().downloadBuilder drops download speed suddenly
I use this simplified java code to download some binary files: DbxClientV2 client;//some client String filePath;//some file path OutputStream out;//some output stream try (DbxDownloa...
programmer
Helpful | Level 5
Unfortunately the issue is not about my ISP. The same application code works fine for hours if using google drive.
I could try to check if it is a plan related issue, but I can't -- my country is not in the list on payment form. Could you give me a "Plus" plan for a couple of days? I will tell which account for.
Greg-DB
8 months agoDropbox Staff
The network route/performance between you and the Dropbox servers may be different than that between you and the Google servers, so that may not be a useful comparison.
I can't give you a free temporary upgrade, but the connection speed is not dependent on your plan type anyway.
- programmer8 months agoHelpful | Level 5
I understand that all can be explained the way that the things depend on depend on depend on ... The reality is it works for google drive and works poorly for dropbox. So that I can not suggest the users of my application to choose dropbox and only allow them to use google.
I would suggest you check on your site the logs or whatever given the file ids from the log I gave you. If you need fresh logs I can provide it.- Greg-DB8 months agoDropbox Staff
Thanks for the feedback! Unfortunately I can neither look up nor modify your connection speed based on the file IDs (or other identifiers) though.
- programmer8 months agoHelpful | Level 5
And how does it happen that it is reproducable using 2 different ISP on my side?
About Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.
5,888 PostsLatest Activity: 3 hours agoIf you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!