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Vlopez1
4 months agoExplorer | Level 3
Continuous timeout errors for a few minutes when uploading files
I have timeouts which may be related to uploading files using upload sessions.
For instance after uploading a 200MB file I get a read operation timeout when trying to list shared links to that file.
I have had the same issue with a 11MB file, also uploaded with sessions.
After that timeout, I attempt to upload again and have a write timeout.
All the time I uninterrupted internet connectivity.
After some time the problem clears.
Read timeout when listing shared links:
----------------------------------------------------
Uploading chunk... 92.7314361944079%
Uploading chunk... 94.79213477650586%
Uploading chunk... 96.8528333586038%
Uploading chunk... 98.91353194070176%
File uploaded successfully to test/attachments_20240716_124331.zip.
Checking if shared link with password already exists...
[ERROR] [1721126840.768204]: Error sending notification: Traceback (most recent call last):
File "/usr/local/lib/python3.8/dist-packages/urllib3/connectionpool.py", line 536, in _make_request
response = conn.getresponse()
File "/usr/local/lib/python3.8/dist-packages/urllib3/connection.py", line 464, in getresponse
httplib_response = super().getresponse()
File "/usr/lib/python3.8/http/client.py", line 1348, in getresponse
response.begin()
File "/usr/lib/python3.8/http/client.py", line 316, in begin
version, status, reason = self._read_status()
File "/usr/lib/python3.8/http/client.py", line 277, in _read_status
line = str(self.fp.readline(_MAXLINE + 1), "iso-8859-1")
File "/usr/lib/python3.8/socket.py", line 669, in readinto
return self._sock.recv_into(b)
File "/usr/lib/python3.8/ssl.py", line 1241, in recv_into
return self.read(nbytes, buffer)
File "/usr/lib/python3.8/ssl.py", line 1099, in read
return self._sslobj.read(len, buffer)
socket.timeout: The read operation timed out
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "/usr/local/lib/python3.8/dist-packages/requests/adapters.py", line 667, in send
resp = conn.urlopen(
File "/usr/local/lib/python3.8/dist-packages/urllib3/connectionpool.py", line 843, in urlopen
retries = retries.increment(
File "/usr/local/lib/python3.8/dist-packages/urllib3/util/retry.py", line 474, in increment
raise reraise(type(error), error, _stacktrace)
File "/usr/local/lib/python3.8/dist-packages/urllib3/util/util.py", line 39, in reraise
raise value
File "/usr/local/lib/python3.8/dist-packages/urllib3/connectionpool.py", line 789, in urlopen
response = self._make_request(
File "/usr/local/lib/python3.8/dist-packages/urllib3/connectionpool.py", line 538, in _make_request
self._raise_timeout(err=e, url=url, timeout_value=read_timeout)
File "/usr/local/lib/python3.8/dist-packages/urllib3/connectionpool.py", line 369, in _raise_timeout
raise ReadTimeoutError(
urllib3.exceptions.ReadTimeoutError: HTTPSConnectionPool(host='api.dropboxapi.com', port=443): Read timed out. (read timeout=100)
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/deployed_ws/ros1/key_external_notifications/lib/python3/dist-packages/key_external_notifications/dropbox_api.py", line 117, in upload_and_share
shared_link = create_shared_link_with_password(
File "/deployed_ws/ros1/key_external_notifications/lib/python3/dist-packages/key_external_notifications/dropbox_api.py", line 97, in create_shared_link_with_password
links = dbx.sharing_list_shared_links(file_name, direct_only=True)
File "/usr/lib/python3/dist-packages/dropbox/base.py", line 5190, in sharing_list_shared_links
r = self.request(
File "/usr/lib/python3/dist-packages/dropbox/dropbox_client.py", line 326, in request
res = self.request_json_string_with_retry(host,
File "/usr/lib/python3/dist-packages/dropbox/dropbox_client.py", line 476, in request_json_string_with_retry
return self.request_json_string(host,
File "/usr/lib/python3/dist-packages/dropbox/dropbox_client.py", line 589, in request_json_string
r = self._session.post(url,
File "/usr/local/lib/python3.8/dist-packages/requests/sessions.py", line 637, in post
return self.request("POST", url, data=data, json=json, **kwargs)
File "/usr/local/lib/python3.8/dist-packages/requests/sessions.py", line 589, in request
resp = self.send(prep, **send_kwargs)
File "/usr/local/lib/python3.8/dist-packages/requests/sessions.py", line 703, in send
r = adapter.send(request, **kwargs)
File "/usr/local/lib/python3.8/dist-packages/requests/adapters.py", line 713, in send
raise ReadTimeout(e, request=request)
requests.exceptions.ReadTimeout: HTTPSConnectionPool(host='api.dropboxapi.com', port=443): Read timed out. (read timeout=100)
--------------------------------
- ЗдравкоLegendary | Level 20
Vlopez1 wrote:I have timeouts which may be related to uploading files using upload sessions....File "/deployed_ws/ros1/key_external_notifications/lib/python3/dist-packages/key_external_notifications/dropbox_api.py", line 97, in create_shared_link_with_passwordlinks = dbx.sharing_list_shared_links(file_name, direct_only=True)File "/usr/lib/python3/dist-packages/dropbox/base.py", line 5190, in sharing_list_shared_links...Hi Vlopez1,
How did you decide that a exception thrown when you list possible shared link(s) is related somehow to files upload? 🤔
You may post some code snippet that reproduces the issue... Also, check your network connectivity.
- Vlopez1Explorer | Level 3
Hi,
My process is the following:
1. Check if exists
2. If not exists, upload
3. Check if shared link exists
4. If not exists, create shared link
When I have been able to reproduce this, the problem appears after the upload, then step 3 fails, and executing the same process again fails at 1.
import dropbox import os import hashlib # Your Dropbox API access token ACCESS_TOKEN = '' REFRESH_TOKEN = '' APP_KEY = '' APP_SECRET = '' # Initialize the Dropbox client dbx = dropbox.Dropbox( app_key=APP_KEY, app_secret=APP_SECRET, oauth2_refresh_token=REFRESH_TOKEN) def file_already_uploaded(file_path, customer_name): """Check if the file has already been uploaded by comparing content hashes.""" try: hasher = DropboxContentHasher() with open(file_path, 'rb') as f: while True: chunk = f.read(1024) # or whatever chunk size you want if len(chunk) == 0: break hasher.update(chunk) file_hash = hasher.hexdigest() response = dbx.files_list_folder('/' + customer_name) for entry in response.entries: if isinstance(entry, dropbox.files.FileMetadata): metadata = dbx.files_get_metadata( entry.path_lower) if metadata.name == os.path.basename(file_path): if (metadata.content_hash == file_hash): print( f"File '{file_path}' has already been uploaded as '{entry.name}'.") return True else: print( f"File '{file_path}' has been uploaded but the content has changed, deleting it.") dbx.files_delete_v2(entry.path_lower) return False except dropbox.exceptions.ApiError as err: print(f"Failed to list folder contents: {err}") return False def upload_large_file(file_path, customer_name): CHUNK_SIZE = 4 * 1024 * 1024 # 4MB file_size = os.path.getsize(file_path) with open(file_path, 'rb') as f: if file_size <= CHUNK_SIZE: print("Uploading small file in one go...") dbx.files_upload(f.read(), '/' + customer_name) else: print("Uploading large file in chunks...") upload_session_start_result = dbx.files_upload_session_start( f.read(CHUNK_SIZE)) cursor = dropbox.files.UploadSessionCursor(session_id=upload_session_start_result.session_id, offset=f.tell()) commit = dropbox.files.CommitInfo( path='/' + customer_name + '/' + os.path.basename(file_path)) while f.tell() < file_size: print("Uploading chunk... {}%".format( f.tell() / file_size * 100)) if ((file_size - f.tell()) <= CHUNK_SIZE): dbx.files_upload_session_finish( f.read(CHUNK_SIZE), cursor, commit) else: dbx.files_upload_session_append_v2( f.read(CHUNK_SIZE), cursor) cursor.offset = f.tell() print("File uploaded successfully to {}.".format( customer_name + '/' + os.path.basename(file_path))) def create_shared_link_with_password(file_path, customer_name, password): file_name = '/' + customer_name + "/" + os.path.basename(file_path) try: print("Checking if shared link with password already exists...") links = dbx.sharing_list_shared_links(file_name, direct_only=True) for link in links.links: if link.link_permissions.require_password: print(f"Shared link with password already exists: {link.url}") return link.url except dropbox.exceptions.ApiError as err: print("Link not found") shared_link_metadata = dbx.sharing_create_shared_link_with_settings( file_name, dropbox.sharing.SharedLinkSettings( requested_visibility=dropbox.sharing.RequestedVisibility.password, link_password=password) ) print(f"Shared link with password: {shared_link_metadata.url}") return shared_link_metadata.url def upload_and_share(file_path, customer_name, password): if not file_already_uploaded(file_path, customer_name): upload_large_file(file_path, customer_name) shared_link = create_shared_link_with_password( file_path, customer_name, password) return shared_link if __name__ == '__main__': file_path = '/home/user/Downloads/attachments_20240716_13012111.zip' password = 'your_passwordd' upload_and_share(file_path, "test_customer", password)
- JayDropbox Staff
As you're using a custom app you created, I'm moving this to the appropriate section of the Community.
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