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Forum Discussion
Dropbox API: Connection broken: IncompleteRead
Hi everyone,
I am using the API to zip and download folders each with 1000 .jpegs in them (approx 4GB - 5GB). Historically this has been no issue. In the last week however, I have started receiving connection timeouts. The error reads: "Connection broken: IncompleteRead", followed by a file specific: "(2013265920 bytes read, 2153556605 more expected)', IncompleteRead(2013265920 bytes read, 2153556605 more expected))".
I have tried downloading on multiple devices, using different Dropbox accounts and in various locations with different IP addresses and internet connections. The error is occuring around 60% of the time. This means that the downlaod process is taking dramatically longer than it should. As I mentioned, this was not an issue until recently.
Any help greatly appreciated.
M
- Greg-DB
Dropbox Staff
Thanks for the report. Can you let me know:
- Are you referring to using the /2/files/download_zip endpoint?
- Does it always fail after 2013265920 bytes, or does that number vary?
- Does it always fail after a specific amount of time? If so, how long is that?
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