Dropbox API error with 500

Thanks, that's helpful. We'll look into it and follow up here with any updates on this.

For reference though, it looks like you're referring to using an account with a team space, so make sure you're setting the correct namespace ID for the account's current root. You can find information on how to use that in the Team Files Guide.

And I also received the following email on April 29th. I'm curious if this is related to the current issue.

On April 29th, an update will be made to help the entire team find and organize files more easily. Here are the key points of this update: All files will be stored in folders • To maintain the organization of the team, all files will be stored in folders.

• Team members can add files to folders they have access to by selecting 'Upload' or 'Create' at the top level of the team space.

Team members can only see folders they can access at the top level • The folder list has been redesigned to make it easier to find files and to display only files relevant to each team member.

New team folders are not shared with everyone by default • By default, when creating a folder, the owner (or team administrator) is prompted to choose who to share the folder with to control team access more efficiently.

• Right-click on the desktop, select Create folder and share to create a new folder. Then, you can choose who to share this folder with.

A new compression archiving feature has been added • You can archive infrequently used team folders to free up storage space and maintain organization.

• Archiving a folder removes access for team members.

• Archived folders can be found in the content tab of the management console.

If you have any questions about this update, please reply to this email.