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Forum Discussion
shripaldalal
9 months agoNew member | Level 2
Dropbox API Search Not Working
We have integrated the API with our ERP system, where we can upload files prefixed by the document number. So one document can have multiple files. SAMEX_23-24_0937_PDF1.pdf SAMEX_23-24_0937_PDF...
Greg-DB
Dropbox Staff
I'll be happy to help with any issues you're having with the Dropbox API, but I'll need some more information. Please reply with:
- the name and version number of the platform and SDK/library you are using, if any
- the steps to reproduce the issue, including relevant code snippet(s), but don't include any access or refresh token(s)
- the full text of the unexpected output
If you wish to share privately, you can open an API ticket here.
shripaldalal1
9 months agoExplorer | Level 3
Funny thing is it asks me to take a new community username everytime, yesterday I posted as shripaldalal, today I had to compulsorily take shripaldalal1. What a nightmare.
<script src="https://cdnjs.cloudflare.com/ajax/libs/dropbox.js/4.0.30/Dropbox-sdk.min.js"></script>
This is the API.
function getFiles() {
var dbx = new Dropbox.Dropbox({
accessToken: ACCESS_TOKEN
});
dbx.filesSearch({ path: '', query: '"2324-CBB-PV00177"_' })
.then(function(response) {
console.log('response', response);}
})
.catch(function(error) {
console.log('Error', error);
alert('Error! Please check log!');
});
}
Before I got all files that started with 2324-CBB-PV00177, now I get only one file that starts with 2324-CBB-PV00177.
The worse is the same problem is in Chooser as well.
I can't post the HTML so the code is a bit haphazard apologise for the same.
- Greg-DB9 months agoDropbox Staff
I see you've actually posted from two different accounts. You use your Dropbox account to access the forum, so it looks like you have two different Dropbox accounts, and used different ones to sign in and post your two forum comments so far. That would explain why you had to set the username again.
Also, since it looks like you're working with multiple different accounts, can you double check that you're signed in to the right account when when performing these searches? For the API, you can check which account you're connected to by calling usersGetCurrentAccount. In the Chooser, you can check using the button in the lower left, and on the web site you can check using the button in the upper right. Make sure you're signed in to the correct account with the expected files in each case.
Anyway, I notice that your query parameter value seems to have some extra " characters around the actual search string, as well as a trailing _. Can you try again without those extra characters and share the output?
- shripaldalal18 months agoExplorer | Level 3
The special characters " " is to do an exact search. It's written in your documentation itself. The problem it was working perfectly just one week back. I don't know what's suddenly gone wrong. Please look into it.
It does not even work with chooser. So if I do "SHRIPAL DALAL" it shows all files containing this string on the website. But if I do it in chooser it shows only one file containing this string in the chooser.
It's become a nightmare for us now.
- iNeil8 months agoDropbox Engineer
Hello shripaldalal1, thank you for reporting this case and the additional information! We'll look into it, and I'll follow up here once I have any news on this.
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