Learn how to make the most out of the Dropbox Community here 💙. 

Forum Discussion

bambaba12's avatar
bambaba12
Explorer | Level 4
2 years ago
Solved

ECONNRESET while downloading shared file as a stream

Hello, when I try to download a shared file using API , the socket closes at the 10th minute, and I receive an 'ECONNRESET' error. Without using the API, I was able to download for an hour. And after...
API
  • Greg-DB's avatar
    Greg-DB
    2 years ago

    We've increased the /2/sharing/get_shared_link_file endpoint timeout. For downloads that will take a long time, please use Range requests to retrieve the entire file across multiple requests as described in my previous message.

Greg-DB's avatar
Greg-DB
Icon for Dropbox Staff rankDropbox Staff
2 years ago

We've increased the /2/sharing/get_shared_link_file endpoint timeout. For downloads that will take a long time, please use Range requests to retrieve the entire file across multiple requests as described in my previous message.

bambaba12's avatar
bambaba12
Explorer | Level 4
2 years ago

Thank you. Yes, as you suggested, I started using range, and this has been more effective

About Dropbox API Support & Feedback

Node avatar for Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.5,965 PostsLatest Activity: 2 hours ago
360 Following

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!