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timrobinson33's avatar
timrobinson33
Helpful | Level 5
2 years ago

error 500 when trying to access a folder with a shared_link using Dropbox API

Hello,

I am trying to get the contents of a folder using a shared link like this:

 

{"path": "", "shared_link": {"url": "https://www.dropbox.com/sh/xxxxx"}}

 

I have tried both direct HTTP using postman and also using the Dropbox Javascript API, with exactly the same results - both times I get an HTTP 500 response but no error detail

 

if I use a folder path like this it works fine:

 

{"path": "/SomeFolder "}

 

I have tried different shared links, different folders, different access tokens, even different user accounts but every time the same result

 

  • Greg-DB's avatar
    Greg-DB
    2 years ago

    This should be working again now. Please let us know if you're still seeing any issues. Thanks!

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Staff rankDropbox Staff

    Thanks for the report! We're looking into it. I'll follow up here once I have an update for you.

  • Здравко's avatar
    Здравко
    Legendary | Level 20

    As always, status doesn't show any incidents. 🤦 The staff will say - this incident is NOT meaningful/important enough. 🤷

    • Greg-DB's avatar
      Greg-DB
      Icon for Dropbox Staff rankDropbox Staff

      This should be working again now. Please let us know if you're still seeing any issues. Thanks!