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Forum Discussion
Error: user for app is not enabled when refreshing access token
When I refresh my access token using this API
curl https://api.dropbox.com/oauth2/token \ -d grant_type=refresh_token \ -d refresh_token=<REFRESH_TOKEN> \ -d client_id=<APP_KEY> \ -d client_secret=<APP_SECRET>
I get this error: user for app is not enabled.
I can't find information about this error anywhere in the documentation or somewhere else on the Internet.
Please help me. What are the possible causes of this error and how could I troubleshoot it? Thanks.
- Greg-DB
Dropbox Staff
That error for this call indicates that this failed because the account that owns the app for that refresh token/app key/app secret is disabled. When an account is disabled, any apps owned by the account are also effectively disabled.
You'll need to instead get and use a refresh token/app key/app secret for an active app owned by an active account.
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