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santosh33's avatar
santosh33
New member | Level 2
3 months ago

How can I figure out the path?

I have a directory called App and inside it there is another directory crowpro (App/crowpro). But when I try to test

dbx.filesListFolder({path: ''})
  .then(function(response) {
    console.log(response);
  })
  .catch(function(error) {
    console.log(error);
  });

 I get 
error: {
error_summary: 'path/not_found/...',
error: { '.tag': 'path', path: [Object] }
}

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Staff rankDropbox Staff

    santosh33 As Здравко asked, is that the actual path you're calling with? Using an empty string "" as the path shouldn't result in a "path/not_found" error.

     

    For reference though, a "path/not_found" Dropbox API error indicates that the API call failed because there was nothing currently found at the specified path in the connected account under the relevant root. For example, this can happen if there's a mistake or typo in the path value the app supplies, if the file/folder has been renamed, moved, or deleted from that path, if the app is not connected to the correct account for that particular path, etc.

     

    When specifying the path, make sure you provide the full and accurate path for the desired file/folder under the relevant root. For example, if you have a file named "example.csv" inside a folder named "folder", the path would be "/folder/example.csv". You can find more information on path formats here.

     

    Here are several things you can check in particular to debug this:
     

    • Make sure you're using a currently accurate path value: You can use filesListFolder and filesListFolderContinue to list the contents of a folder so you can check what the correct path values would be for items in those folder(s). To list the root, set path to the empty string "" when calling filesListFolder. You can use the path_lower or id values returned for the files/folders in that folder to interact with those files/folders.
       
    • Make sure you're connected to the correct account for the path value you're using: You can use usersGetCurrentAccount to check which account the app is connected to.

     

    • Make sure you're using app folder-relative paths, if your app is registered for the "app folder" access type: Apps with the "app folder" access type can only access the contents of the special app folder that gets automatically created for it. If your app has the "app folder" access type, then it will only be able to access files in the app folder, and the root for any path value supplied by that app will automatically be the app folder root. You can find more information on app permissions here. For example, If your app has the app folder access type and you're trying to access something you can see on the Dropbox web site at "/Apps/<app folder name>/folder/example.csv", you should only send the path value as "/folder/example.csv". Alternatively, if your app is registered for the "app folder" access type but you need to access contents outside the app folder, you'll need to use a different app registration with the full Dropbox access type instead.

     

    • Make sure you're accessing the relevant root: When using an app with the "full Dropbox" access type, API calls default to the member folder, but if you're trying to access the "team space" (only applicable to members of a team with the "team space" configuration), you'll need to configure that as the root explicitly, as covered in the Team Files Guide.
  • Здравко's avatar
    Здравко
    Legendary | Level 20

    Hi santosh33,

    Hm... 🤔 Let's make it sure: you're calling above code as is - with empty path - and get that error. Is it so or not exactly? 🧐 If not exactly, post the actual code as is. Also, say it clear: is your application with full account access or with application folder access (and probably called crowpro)?

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