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Forum Discussion

Rolana's avatar
Rolana
Helpful | Level 5
3 years ago

How long does it take to update file preview image (thumbnail) If document content is changed or new

Hello! Could you please help me? How long does it take to update file preview image (thumbnail) If document content is changed or new version of file was uploaded?
API
  • Greg-DB's avatar
    Greg-DB
    3 years ago

    Rolana There isn't a documented guarantee on this for /2/files/get_thumbnail_batch, but changes should be reflected more or less immediately.

Rolana's avatar
Rolana
Helpful | Level 5

Thank you very much! I missed that there is such section 😅

Greg-DB's avatar
Greg-DB
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Rolana There isn't a documented guarantee on this for /2/files/get_thumbnail_batch, but changes should be reflected more or less immediately.

  • Rolana's avatar
    Rolana
    Helpful | Level 5
    3 years ago

    Greg-DB Is there a chance that some previews can be generated in 10 or more minutes after changes applied?

    • Greg-DB's avatar
      Greg-DB
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Rolana There's no particular guarantee on that. Can you clarify if something isn't working for you? For example, are you are seeing delays of 10 minutes in practice?

      • Rolana's avatar
        Rolana
        Helpful | Level 5
        3 years ago

        No, it works perfect now) I'm trying to implement logic of updating dropbox files preview dynamically (every time user makes some changes in file they must appear in my app) and I'm just preparing for unexpected situations

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