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Forum Discussion
awb
4 months agoHelpful | Level 7
Invalid access token - across multiple Dropbox Team Spaces
We have suddenly seen an influx of the above error occuring for our customers including our own integrations tests (with no changes in code) I've been looking at the following post, we use PKCE ...
awb
Helpful | Level 7
Hi Greg-DB
Screen shot is reecent, I've also tried removing the app and adding again
We have had another customer affected by this,
POST https://api.dropboxapi.com/2/team/features/get_values HTTP/1.1
Authorization: Bearer omitted
User-Agent: omitted/OfficialDropboxDotNetSDKv2/6.37.0.0
Content-Type: application/json; charset=utf-8
Host: api.dropboxapi.com
Request-Id: |39875632-4c7f9ff832916d0c.
Content-Length: 49
{"features":[{".tag":"has_team_shared_dropbox"}]}
HTTP/1.1 401 Unauthorized
Content-Type: application/json
Cache-Control: no-cache
Content-Security-Policy: sandbox allow-forms allow-scripts
Www-Authenticate: Bearer realm="Dropbox-API"
X-Content-Type-Options: nosniff
X-Dropbox-Request-Url: /2/team/features/get_values
Date: Mon, 22 Jul 2024 06:26:36 GMT
Server: envoy
Content-Length: 81
X-Dropbox-Response-Origin: far_remote
X-Dropbox-Request-Id: 7690858d30364e4591fab093c620c3d0
{"error":{".tag":"invalid_access_token"},"error_summary":"invalid_access_token/"}
As mentioned before, everything has been working as expected. So I am assuming that its related to our Dropbox application? I can provide you with the app key if this will help?
Thanks
Ash
awb
4 months agoHelpful | Level 7
Rather embarrassing 🤕. It appears our Access token was being truncated through our caching mechanism. I guess our previous tokens fell within the limits. Thanks again Greg-DB Здравко
- Greg-DB4 months agoDropbox Staff
Thanks for following up. I'm glad to hear you sorted this out. Yes, for reference, the length of Dropbox access tokens is not guaranteed and may change over time.
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