You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
awb
5 months agoHelpful | Level 7
Invalid access token - across multiple Dropbox Team Spaces
We have suddenly seen an influx of the above error occuring for our customers including our own integrations tests (with no changes in code) I've been looking at the following post, we use PKCE ...
awb
Helpful | Level 7
Hi Greg-DB
Screen shot is reecent, I've also tried removing the app and adding again
We have had another customer affected by this,
POST https://api.dropboxapi.com/2/team/features/get_values HTTP/1.1
Authorization: Bearer omitted
User-Agent: omitted/OfficialDropboxDotNetSDKv2/6.37.0.0
Content-Type: application/json; charset=utf-8
Host: api.dropboxapi.com
Request-Id: |39875632-4c7f9ff832916d0c.
Content-Length: 49
{"features":[{".tag":"has_team_shared_dropbox"}]}
HTTP/1.1 401 Unauthorized
Content-Type: application/json
Cache-Control: no-cache
Content-Security-Policy: sandbox allow-forms allow-scripts
Www-Authenticate: Bearer realm="Dropbox-API"
X-Content-Type-Options: nosniff
X-Dropbox-Request-Url: /2/team/features/get_values
Date: Mon, 22 Jul 2024 06:26:36 GMT
Server: envoy
Content-Length: 81
X-Dropbox-Response-Origin: far_remote
X-Dropbox-Request-Id: 7690858d30364e4591fab093c620c3d0
{"error":{".tag":"invalid_access_token"},"error_summary":"invalid_access_token/"}
As mentioned before, everything has been working as expected. So I am assuming that its related to our Dropbox application? I can provide you with the app key if this will help?
Thanks
Ash
awb
5 months agoHelpful | Level 7
Rather embarrassing 🤕. It appears our Access token was being truncated through our caching mechanism. I guess our previous tokens fell within the limits. Thanks again Greg-DB Здравко
- Greg-DB5 months agoDropbox Staff
Thanks for following up. I'm glad to hear you sorted this out. Yes, for reference, the length of Dropbox access tokens is not guaranteed and may change over time.
About Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.
5,883 PostsLatest Activity: 13 hours agoIf you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!