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Forum Discussion

Helpful | Level 5

2 years ago

javascript - filesGetTemporaryLink API gives intermittent 500 error

Hi, I'm using the javascript API and calling filesGetTemporaryLink() every so often (maybe 1% of the time) it gives a 500 response code. I'm repeatedly testing on the same set of files and it d...

Greg-DB
2 years ago
We looked into this and we believe we've mitigated that particular issue. Please let us know if you're still seeing any issues. Thanks again!

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Dropbox Staff

We looked into this and we believe we've mitigated that particular issue. Please let us know if you're still seeing any issues. Thanks again!

Helpful | Level 5

2 years ago

Thanks - I have implemented an exponential backoff retry but while testing it I noticed the problem didn't seem to be happening any more

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