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samarthpathak3's avatar
samarthpathak3
New member | Level 2
5 years ago

Oauth2 is asking to login with work account

Hello,

I have created an app and while implementing it. During Oauth2 sign in process it is showing me login with work account message.

Please help with it what is work account ?

 

here is the screenshot of the error. https://prnt.sc/u2u44d

 

Thanks

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Staff rankDropbox Staff

    This indicates that the app is requesting "team" scopes, which can only be authorized by a team admin, that is, on a "Business" or "work" account.

     

    The account you're logging in to isn't on Business team, and so can't authorize these scopes, so you're prompted to switch to a work account instead.

     

    If you don't have a work account and only want to authorize non-team functionality, you will need to configure your app/authorization flow without the team scopes. You can find more information on how this works in the OAuth Guide and authorization documentation.

     

    • Micki12's avatar
      Micki12
      Explorer | Level 4

      the above explanation didn't work for me.
      I have a business dropbox account - and to proceed further I am told "I need a business dropbox account..." 

      what is a team scopes? - where can I find it?

      Now what should I do? I am not a tech geek. 
      Hence paragraph 2 and 3 is meaningless to me.

      • Здравко's avatar
        Здравко
        Legendary | Level 20

        Hi Micki12,

        If you have question why particular application ask you to log in in such a way, ask... the application developer or support. I doubt somebody here, on this forum, can give you reliable answer of such a question. If you are not developer of the particular application, you cannot change the application expected scopes, that's why you don't even need to know what's that.

        One thing you should know though is that such a message invite you to log in with admin credentials! If you're not admin, you cannot authorize the entire team (something the application expects), but only yourself. If this is not part of the application (you're using) documentation, signal/complain to supplier. 😉

        Hope this clarifies the things to enough extent.

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