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Forum Discussion

Helpful | Level 5

2 years ago

pkce web auth does not work

I have app and want to authorize using this url:

https://www.dropbox.com/oauth2/authorize?token_access_type=offline&response_type=code&code_challenge_method=S256&client_id=up9dc6vspz96ghi&code_challenge=_6rj6cf1qTS7Ia6slqNF9hjQnynzBuITIyKJ8K-lVUc

After that I chose "sign in with google", chose my google account, enter password, and as a result I get the same page

https://www.dropbox.com/oauth2/authorize?client_id=up9dc6vspz96ghi&code_challenge=_6rj6cf1qTS7Ia6slqNF9hjQnynzBuITIyKJ8K-lVUc&code_challenge_method=S256&response_type=code&token_access_type=offline

I tried to use 2 different google accounts: the result is the same.

Just about 2 days ago authorization did work. Now I can't authorize.

Greg-DB
2 years ago
It looks like the issue here is that the app you're attempting to authorize has team scopes, but the account you're signing in to is not on a team, and so cannot connect an app with team scopes.

Accordingly, you're being prompted to sign in again with a team account in order to connect the app. Normally, when signing in with Dropbox credentials, the page would show an error message indicating as much. This doesn't appear to be displayed when using the Google Sign In flow though. I'll ask the team to fix that up to show the error in that case as well.

So, to authorize this app, you'd need to either sign in to a team account, or not request team scopes.

Greg-DB
Dropbox Staff
2 years ago
It looks like the issue here is that the app you're attempting to authorize has team scopes, but the account you're signing in to is not on a team, and so cannot connect an app with team scopes.

Accordingly, you're being prompted to sign in again with a team account in order to connect the app. Normally, when signing in with Dropbox credentials, the page would show an error message indicating as much. This doesn't appear to be displayed when using the Google Sign In flow though. I'll ask the team to fix that up to show the error in that case as well.

So, to authorize this app, you'd need to either sign in to a team account, or not request team scopes.
- programmer
  Helpful | Level 5
  2 years ago
  Thank you Greg. I am really surprised how soon dropbox tech support replied! Compared with google (google drive), they don't answer at all. Moreover -- dropbox is faster and works better for my app than Google Drive, at least as far as I can see while testing!
  - programmer
    Helpful | Level 5
    2 years ago
    Hello, Greg. I am sorry that I write this in here but I had created a ticket on 15 august 2023 and still have not got any answer:
    
    https://www.dropbox.com/support/ticket/22540036
    
    Could you please help me with that?
    
    Thanks.

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