We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
nsalex
14 days agoNew member | Level 2
Unable to share folders since migration to updated team space
Back in June, our Dropbox Business account was migrated to the Updated Team Space system. We have a custom application that manages automatically uploading files and sharing folders with our customers. Everything was working fine prior to June, new files could be uploaded, folders could be shared, and folder members could be added. After the account was migrated, all of the functionality broke, as expected. We were able to fix file uploads by grabbing the new root_namespace_id for the account, but we have not been able to share folders since the account migration.
This is the response from the `get_features` endpoint for our account, which I believe indicates we are on the updated team space:
{
"values": [
{
".tag": "has_team_shared_dropbox",
"has_team_shared_dropbox": {
".tag": "has_team_shared_dropbox",
"has_team_shared_dropbox": false
}
},
{
".tag": "has_distinct_member_homes",
"has_distinct_member_homes": {
".tag": "has_distinct_member_homes",
"has_distinct_member_homes": true
}
}
]
}
Here are the scopes granted to our application:
files.metadata.write
files.metadata.read
files.content.write
files.content.read
sharing.write
sharing.read
file_requests.write
file_requests.read
contacts.write
contacts.read
Here's an example of a file upload call that succeeds:
fetch('https://content.dropboxapi.com/2/files/upload', {
method: 'POST',
headers: {
'Content-Type': 'application/octet-stream',
'Dropbox-API-Arg': JSON.stringify({
path: `/Client Files/${customer.name}/${file.name}`,
mute: false,
}),
Authorization: `Bearer ${token}`,
'Dropbox-API-Select-Admin': adminId,
'Dropbox-API-Path-Root': JSON.stringify({
'.tag': 'namespace_id',
namespace_id: rootNamespaceId,
}),
},
body: buffer,
}
However, after updating the share_folder call, we are getting {".tag": "no_permission"} responses. Here's how we are attempting to share new folders created by the app:
fetch('https://api.dropboxapi.com/2/sharing/share_folder', {
method: 'POST',
headers: {
Authorization: `Bearer ${token}`,
'Content-Type': 'application/json',
'Dropbox-API-Select-Admin': adminId,
'Dropbox-API-Path-Root': JSON.stringify({ '.tag': 'namespace_id', namespace_id: rootNamespaceId }),
},
body: JSON.stringify({
path: `/Client Files/${customer.name}`,
member_policy: 'anyone',
}),
});
We've gone a few rounds trying different permutations of Dropbox-API-Select-Admin, Dropbox-API-Select-User, and Dropbox-API-Path-Root options, but we have had no luck.
I don't know if this matters, but here's the metadata for the "/Client Files" folder:
{
".tag": "folder",
"name": "Client Files",
"path_lower": "/client files",
"path_display": "/Client Files",
"parent_shared_folder_id": "<root namespace id>",
"id": "id:<id>",
"shared_folder_id": "<number>",
"sharing_info": {
"read_only": false,
"parent_shared_folder_id": "<root namespace id>",
"shared_folder_id": "<number>",
"traverse_only": false,
"no_access": false
}
}
Hi nsalex,
Since you are using the
rootNamespaceId
, we recommend using{ '.tag': 'root', 'root': rootNamespaceId }
instead of{ '.tag': 'namespace_id', namespace_id: rootNamespaceId }
in your request. This aligns with the naming structure and value expected by the API, thus ensuring correct functionality.
- DB-DesDropbox Engineer
Hi nsalex,
Since you are using the
rootNamespaceId
, we recommend using{ '.tag': 'root', 'root': rootNamespaceId }
instead of{ '.tag': 'namespace_id', namespace_id: rootNamespaceId }
in your request. This aligns with the naming structure and value expected by the API, thus ensuring correct functionality.- nsalexNew member | Level 2
Thank you! Unlike the "files/upload" endpoint, the namespace_id and root tags behave differently for the root namespace in the "sharing/share_folder" endpoint. This is now working.
About Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.
5,876 PostsLatest Activity: 38 minutes agoIf you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!