You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

filipengstrom91's avatar
filipengstrom91
Explorer | Level 4
5 years ago

Webhook doesn't notify

Hi, I deployed my javascript lambda function on AWS. The function works great when using Postman. Also, when I add the link to my AWS function to the Webhook URI in my Dropbox App, it enables, mean...
  • Greg-DB's avatar
    5 years ago

    There shouldn't be an issue with AWS in particular, but there are a few reasons you may not be seeing webhook notifications.

    1) Have you "linked" or "connected" or "authorized" the app to your account? Webhook notifications will only be sent for changes in accounts that are connected to the app.

    When you create a Dropbox API app as a developer, it is not automatically connected to your account as if you were an end-user of the app. You will need to connect to it, as covered in the OAuth guide.

    2) Are you making changes in the same account that you've linked to the app? Similar to the above, make sure you're making changes in the correct account. 

    3) If your app is registered for the "app folder" permission, are you making changes in the special app folder created for the app? Webhook notifications will only be sent for changes that the app can access, so Dropbox won't send webhook notifications to an app folder app for changes outside its app folder.

    4) Are you sure you've properly configured your server to respond to webhook notifications? It may be helpful to add some logging along that code path to see where it may be breaking down.

About Dropbox API Support & Feedback

Node avatar for Dropbox API Support & Feedback

Find help with the Dropbox API from other developers.

5,883 PostsLatest Activity: 4 hours ago
326 Following

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!