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Geniatech's avatar
Geniatech
Explorer | Level 3
5 months ago

When logging in to Android SDK, the account is not registered and registration fails

Android uses SDK to log in, jump to the browser, enter the unregistered account, and jump to a new page. After filling in the Email, First name, Last name, Password as required, click "Agree And sign up", prompt: There was a problem completing this request. Please help solve this problem.

(Login to a registered account works normally)

 

Login SDK API:

DbxRequestConfig config = DbxRequestConfig.newBuilder("gl-netdisc")
.withHttpRequestor(new OkHttp3Requestor(OkHttp3Requestor.defaultOkHttpClient())).build();
Auth.startOAuth2PKCE(activity, appKey, config, Arrays.asList("account_info.write",
"account_info.read", "files.metadata.write", "files.metadata.read", "files.content.write", "files.content.read",
"file_requests.write", "file_requests.read"));

 

Picture of the problem phenomenon:

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Staff rankDropbox Staff

    Geniatech As Здравко noted, it looks like you saw an error on the Dropbox web site itself, not necessarily specific to the Dropbox API, and possibly just due to a temporary issue. Can you let us know if you're still seeing this issue if you try again now? Thanks!

    • Geniatech's avatar
      Geniatech
      Explorer | Level 3

      It still exists,See that there is this error printed:

      [ERROR:web_contents_delegate.cc(218)] WebContentsDelegate::CheckMediaAccessPermission: Not supported.



      • Greg-DB's avatar
        Greg-DB
        Icon for Dropbox Staff rankDropbox Staff

        Geniatech As Здравко noted, that error message does not necessarily appear to related.

         

        In any case, we'll look into it. I'll follow up here once I have any news on this.

  • Здравко's avatar
    Здравко
    Legendary | Level 20

    Hi Geniatech,

    First of all, your question is not related to Dropbox API in any way; it doesn't matter that started from application linking initiated through Dropbox Java SDK. Your issue is related to general account sign up.

    As seems there is some glitch (likely temporary incident; you simply got short stick). Did you try repeat your try or sing up (register) in another browser and only sing in (login), if needed, during application linking? If not, give it a try.

    Good luck.

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