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Forum Discussion
engirah
3 years agoHelpful | Level 5
Received fatal alert: protocol_version
Hi
Am suddenly getting below error after using the dropbox API for over 3 years. No Change in Java code(Java 😎
Am using dropbox-core-sdk-3.0.5.jar library
Could be there is a change in SSL protocol?
Apr 19, 2022 9:24:16 AM downloads.Dropbox DownloadFile
INFO: null
com.dropbox.core.NetworkIOException: Received fatal alert: protocol_version
at com.dropbox.core.DbxRequestUtil.startPostRaw(DbxRequestUtil.java:245)
at com.dropbox.core.v2.DbxRawClientV2$2.execute(DbxRawClientV2.java:157)
at com.dropbox.core.v2.DbxRawClientV2$2.execute(DbxRawClientV2.java:152)
at com.dropbox.core.v2.DbxRawClientV2.executeRetriable(DbxRawClientV2.java:284)
at com.dropbox.core.v2.DbxRawClientV2.downloadStyle(DbxRawClientV2.java:152)
at com.dropbox.core.v2.files.DbxUserFilesRequests.download(DbxUserFilesRequests.java:884)
at com.dropbox.core.v2.files.DbxUserFilesRequests.download(DbxUserFilesRequests.java:913)
at downloads.Dropbox.DownloadFile(Dropbox.java:102)
at downloads.Dropbox.downloadFile(Dropbox.java:90)
at pointofsale.ui.settings.SysupdatesController.lambda$setListeners$8(SysupdatesController.java:171)
...........................
Caused by: javax.net.ssl.SSLException: Received fatal alert: protocol_version
at sun.security.ssl.Alerts.getSSLException(Alerts.java:208)
at sun.security.ssl.Alerts.getSSLException(Alerts.java:154)
at sun.security.ssl.SSLSocketImpl.recvAlert(SSLSocketImpl.java:2020)
at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:1127)
at sun.security.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1367)
Dropbox recently retired support for TLS 1.0 and 1.1. The Dropbox API servers now only support connections using TLS 1.2. You'll need to update your app/network client/environment to use TLS 1.2 in order to continue making Dropbox API calls.
It looks like you're using the Dropbox Java SDK, so to use TLS 1.2 you'll need to update to at least v3.1.1 of that SDK (or preferably, the latest version which is currently v5.2.0).
- Greg-DBDropbox Staff
Dropbox recently retired support for TLS 1.0 and 1.1. The Dropbox API servers now only support connections using TLS 1.2. You'll need to update your app/network client/environment to use TLS 1.2 in order to continue making Dropbox API calls.
It looks like you're using the Dropbox Java SDK, so to use TLS 1.2 you'll need to update to at least v3.1.1 of that SDK (or preferably, the latest version which is currently v5.2.0).
- chek534Explorer | Level 4
I have the same problem.
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