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awb's avatar
awb
Helpful | Level 7
7 months ago

The remote server returned an error: (422) Unprocessable Entity.

I'm trying to list all the file and folders in a Dropbox Teamspace and getting the following error

The remote server returned an error: (422) Unprocessable Entity.

 

"{"error":{".tag":"invalid_root","invalid_root":{".tag":"team","home_namespace_id":"retracted","home_path":"/retracted Dropbox Team Spaces","root_namespace_id":"retracted"}},"error_summary":"invalid_root/"}"

 

This all looked to be working as expected until a few weeks ago.

If anyone could help it would be much appreciated

 

  • Hello awb ,

    Based on the error message "invalid_root", this is occurring as the Dropbox-API-Path-Root header "root_namespace_id" value is incorrect. Please cross check if you are using the correct "root_namespace_id" by executing the 2/users/get_current_account endpoint. You can also test the endpoint using our Dropbox API explorer.

     

    Please bear in mind that there is a possibility that your account has been updated to our new team space functionality. For further information on the latest updated team space, please review the following link:

     

     

    While implementing the Dropbox API with the updated team space, you will need to configure your API calls to operate within the "team space", in order to interact with files/folders in the team space. To do so, you'll need to set the "Dropbox-API-Path-Root" header with your Dropbox API request. For further information, please review the following link:

     

  • iNeil's avatar
    iNeil
    Icon for Dropbox Engineer rankDropbox Engineer

    Hello awb ,

    Based on the error message "invalid_root", this is occurring as the Dropbox-API-Path-Root header "root_namespace_id" value is incorrect. Please cross check if you are using the correct "root_namespace_id" by executing the 2/users/get_current_account endpoint. You can also test the endpoint using our Dropbox API explorer.

     

    Please bear in mind that there is a possibility that your account has been updated to our new team space functionality. For further information on the latest updated team space, please review the following link:

     

     

    While implementing the Dropbox API with the updated team space, you will need to configure your API calls to operate within the "team space", in order to interact with files/folders in the team space. To do so, you'll need to set the "Dropbox-API-Path-Root" header with your Dropbox API request. For further information, please review the following link:

     

    • awb's avatar
      awb
      Helpful | Level 7

      Hi,

      Appologies in the delay in getting back to you.

      "Please bear in mind that there is a possibility that your account has been updated to our new team space functionality. For further information on the latest updated team space, please review the following link:"

      This was orinally created as a Team Space, so assumed nothing has changed.

       

      Have all Dropbox customer been migrated to Team Spaces now?

       

      Thanks

      • Greg-DB's avatar
        Greg-DB
        Icon for Dropbox Staff rankDropbox Staff

        Teams are being updated to the updated team space, though not all teams have been yet.