You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Greg56
9 months agoNew member | Level 2
Can't open a file online. "Could not communicate" error.
Hello, Is anybody can tell me why I am getting a message "Could not communicate with https://applications.brightmls.com" when trying to open a file?
- 9 months ago
Hi Megan,
I did manage to resolve it.
Thank you for the prompt response.
Megan
9 months agoDropbox Staff
Hey Greg56, let's jump right into this!
Does this happen with a specific file, or multiple ones?
Have you tried switching a browser by any chance, just to observe if you get the same results there?
If you get the same error, would you mind sending over a screenshot, in order for us to have a visual too?
Waiting for your updates!
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!