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elfrock's avatar
elfrock
Helpful | Level 6
2 years ago
Solved

Can't open pdf on first generation ipad

I occasionally use my 1st gen iPad for display purposes. I transferred a pdf via Dropbox, and when I clicked on the file to open it I got a gray page. And seemingly no way back to the file list. I t...
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  • elfrock's avatar
    elfrock
    2 years ago

    Hi Megan Yes I have wifi and have transferred the pdf via iMessage and it opens fine on the old iPad.

     

    So I have a viable workaround. But it seems I will have to live without a functioning DropBox there. No big problem as I rarely use the old iPad. Just needed it for this one job.

Krabut's avatar
Krabut
Helpful | Level 6
2 years ago

Are you actually saying that I could use the DB app on my own iPad gen 1? I thought you had ceased support years ago?!

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi Krabut, feel free to have a look at Rich's response here, since he described everything greatly. 

 

If you have any questions, I'm always at your service!

  • Krabut's avatar
    Krabut
    Helpful | Level 6
    2 years ago

    re Rich's response: That's exactly what I am saying.

    So, why is Walter (dropboxer) advicing the user of a 1st gen iPad to delete cache, if the problem is really that DB does not support iOS v.5.xx?!

    • elfrock's avatar
      elfrock
      Helpful | Level 6
      2 years ago

      @Krabut   I have an old version of DB that has worked fine till now on my 1st gen iPad

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