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jandreoni's avatar
jandreoni
Explorer | Level 3
2 years ago

Capture not pasting in Google Docs, Zoho, Gmail, and when pasting in Gmail, pastes as code

Hi there! So a couple of things I'm noticing in the last couple of weeks. In the past, I could grab a screenshot and paste it right into a Google doc, an email in Front or Gmail, in a Zoho Projects c...
Dropbox Capture
Export
Third Party Integrations
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey jandreoni, thanks for bringing this to our attention.

 

I've removed your link for security reasons, but would you mind attaching a screenshot of the issue in your next response, using the camera icon above the reply box, so we can investigate?

 

Just make sure you hide/blur out any personal info before posting.

 

Thanks in advance!

  • jandreoni's avatar
    jandreoni
    Explorer | Level 3
    2 years ago

    Thanks, Hannah,

     

    Screenshot attached!

     

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi jandreoni, it seems like the image data isn't being pasted fully into those services, however, it works normally when using a local application.

       

      I'd recommend contacting the support team for them to investigate this matter in more detail.

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