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Forum Discussion

Bjarke_Daub's avatar
Bjarke_Daub
New member | Level 2
8 years ago

"Direct download" links are not working

Hello I am trying to make a folder public, but whenever I share the link the receivers (including myself) cannot download the files. We are guide to the file on dropbox but the file cannot be downlo...
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Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff
8 years ago

Hey Bjarke_Daub, 

 

 

 

Hmmm... I'd be glad to look into that . Can you please open a new support request with us, in order for us to be granted access to your account and let me know a ticket ID in your reply? 

 

Many thanks in advance, looking forward to hearing back from you!

 

Kind regards, 

JaneA

 

 

    • carryduff's avatar
      carryduff
      Explorer | Level 4
      8 years ago

      I have found the same thing. I cannot get direct download to a file and the create link has a ? after it.

       

      Has anyone found a solution?

      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II
        8 years ago
        Have you done what was asked and logged a ticket?

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