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Bjarke_Daub's avatar
Bjarke_Daub
New member | Level 2
8 years ago

"Direct download" links are not working

Hello I am trying to make a folder public, but whenever I share the link the receivers (including myself) cannot download the files. We are guide to the file on dropbox but the file cannot be downlo...
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Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff

Hey Bjarke_Daub, 

 

 

 

Hmmm... I'd be glad to look into that . Can you please open a new support request with us, in order for us to be granted access to your account and let me know a ticket ID in your reply? 

 

Many thanks in advance, looking forward to hearing back from you!

 

Kind regards, 

JaneA

 

 

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