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Forum Discussion

jon1906's avatar
jon1906
New member | Level 2
4 years ago

Download failed - network error

I've been having a lot of trouble downloading files from Dropbox. I always get "Failed - network error".   The file is less than 1 GB, so it's NOT an issue with the file size. I've tried using in...
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51514brad's avatar
51514brad
New member | Level 2

I'm getting the same error. An artist sent me the link to download an album. The total folder size is 1.8 GB with 12 individual files contained within it. I successfully downloaded 6 of the 12 and suddenly I can no longer download any of those remaining. Once it fails I cannot restart the download, either.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi 51514brad, it isn't possible to resume a failed download on the Dropbox site. Could you try switching browsers to see if this helps?

 

Are you getting a specific error message when attempting to download the files?

  • ccd2's avatar
    ccd2
    Explorer | Level 3
    2 years ago

    It was an issue with my internet connection it seems as it works perfectly now I have a new provider.

    Thank you

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