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Forum Discussion

Explorer | Level 4

7 years ago

Error 429 link is temporarily disabled / Generating Too much traffic

Ok can someone tell me why All my files generate too much traffic ?
and how to resolve this problem???

Karina
7 years ago
Hey Morales thanks for sharing! :slight_smile:

Please note that there are different ways for accounts to hit the traffic limits and lead to ban on their account. The Error 429, for example, typically occurs when shared links on your account receive a traffic ban.

To find out more about shared links, click here and to read up on banned links traffic limits, click here.

As the Error 429 typically occurs when shared links on your account receive a traffic ban, it looks like your links are currently disabled.

Since you mentioned submitting an official request on this, if you'd like, feel free to get back to me with the ticket ID associated with your request, so I can locate it on our back-end and follow up with you via email. 💌

Thanks and happy Friday!

[This thread is now closed due to inactivity. If you have a similar or new question, you can ask here]

Mark
Super User II
7 years ago
Morales wrote:

Ok can someone tell me why All my files generate too much traffic ?

Simply put:

-too many people are viewing them constantly

OR

-the files have been blocked for another reason (virus/DCMA take down/illegal etc.)

The only thing to do is contact www.dropbox.com/support and ask for help.

Once the ticket is logged you can track at http://dropbox.zendesk.com

Also, you logged this in a Feature Requests area so I've moved it to the right one for you.
- Morales
  Explorer | Level 4
  7 years ago
  Sory about it I didn't know where to put this topic exactly
  Any way there must be some thing wrong with Drop Box because I just uploaded random picture and zip file with some content both are legal don't have virus and the size of my zip file is 150MB where limit is 20 GB so all the requirements are met so the question is Wut is wrong ??? Edit: and yes I checked the direct download right after I uploaded it
  - Mark
    Super User II
    7 years ago
    You'll need to a ticket I'm afraid. Nobody here can assist as its a public forum.

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