We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

ashereve's avatar
ashereve
New member | Level 2
4 years ago

File sharing and invites to view/edit folders

Hello all,

 

I'm new to the Dropbox space and have a question because I'm SO confused!  I have a client who invited me to view folders and also to edit the folders.  Does this affect my personal Dropbox account and how much space I have?  I have a free account right now and would need to upgrade to view everything my client sent me.  Is there a way to share the account so that my space isn't affected?  Hope this makes sense!

 

Thanks

  • Read only links that you view on the website do not use up quotas.

    Shared folders you need for access to edit files do take up quota.

     

    There isnt a way to share space unless the other person has a Business account and adds you to the team. 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    Read only links that you view on the website do not use up quotas.

    Shared folders you need for access to edit files do take up quota.

     

    There isnt a way to share space unless the other person has a Business account and adds you to the team. 

    • BetLucy's avatar
      BetLucy
      New member | Level 2

      I have a free DB account. My client has a Business account.

      She said she gave me access and when I can see all their folder but it says MY dropbox is full and its all their files!

      Therefore I cannot upload a file that I did work on for them as it says I need to add storage.

       

      I was understanding that if she sent me a link it took me right to THEIR dropbox account where I can edit/upload.

       

      Why isnt this working?? she did click on add user/share and it automatically sent me an email with the link which is what I clicked on to get in/see all this.

       

      HELP this is effecting my creds.

    • Family User with problem 's avatar
      Family User with problem
      New member | Level 2
      When I try inviting someone to share a folder on the iPhone app, I get an error message: failed to load sharing screen. Could not retrieve sharing information.

      I don’t get past this…..
      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff

        Hi Family User with problem, welcome to our Community! 

         

        Can you walk me through the process that you follow? Are these the steps that you follow on your end? 

         

        Have you tried signing out of the app, then back in, by any chance?

         

        Keep me posted!

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!