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Forum Discussion
Folder not loading images on mobile
When I load photos to a shared folder "anyone with link can view" the images are only viewable on desktop machine. Mobile will load the page, but there are empty/blank squares in place of all the ima...
Hey all,
Thank you for your patience while we worked on getting this resolved. A fix for this has been released and shared links to folders should now show image and video thumbnails correctly, and let you interact with the thumbnails to view previews of the files.
This should work correctly for all users now, however if anyone is still seeing issues with shared links to folders on mobile web browsers, can you let us know in detail what behaviour you are seeing?
Thanks again to everyone that reported this behaviour and helped us to identify the source of the problem!
Best,
Frank
Not showing images when open Dropbox folder link on iPhone, and tap thumbnails not respond at all，The issue Start from yesterday
- I am having this exact same problem. Can't view shared links that contains videos. Can't play them in Safari or Chrome on iPhone. The videos used to have thumbnails and play but now they are just white thumbnails and can't play. I have 5 other people say the same thing when the links are shared with them.
- I am having same issue on my mobile devices as well. Pictures load when I request desktop version in google chrome. Mobile version won’t load it.
