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jsnyc7

New member | Level 2

4 months ago

How can I disable Dropbox AI in Dropbox Family [PDF menu]?

Hello,

I see the "Dropbox AI" option only for PDFs in our Dropbox Family plan.

How can I disable AI entirely? There are no settings to opt out of this.

Dropbox AI

Dropbox Family

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Hello,

I see the \"Dropbox AI\" option only for PDFs in our Dropbox Family plan.

How can I disable AI entirely? There are no settings to opt out of this.

","body@stringLength":"172","rawBody":"

Hello,

I see the \"Dropbox AI\" option only for PDFs in our Dropbox Family plan.

How can I disable AI entirely? There are no settings to opt out of this.

","kudosSumWeight":0,"postTime":"2025-02-01T08:58:43.017-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Dropbox AI","text":"Dropbox AI","time":"2023-06-28T04:51:24.831-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:Dropbox Family","text":"Dropbox Family","time":"2022-04-11T18:30:47.482-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:820455_3"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":141},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"Hello, \n I see the \"Dropbox AI\" option only for PDFs in our Dropbox Family plan. \n How can I disable AI entirely? There are no settings to opt out of 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How can I disable Dropbox AI in Dropbox Family [PDF menu]?","moderationData":{"__ref":"ModerationData:moderation_data:820457"},"body":"

Have a look at https://help.dropbox.com/view-edit/dropbox-ai-how-to as that shows an Opt Out, but, doesn't mention it being available in Family Plan...

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Thanks Mark. When I click on the \"Dropbox AI\" option for a PDF, it goes to the edit PDF screen. Seems like a bug to me.

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Hey jsnyc7,

I actually tried on my end and the \"Dropbox AI\" button for a pdf actually works for me 🤔 (and doesn't open the \"Edit PDF\" screen).

Would you mind sending a screenshot of where you are clicking on the \"Dropbox AI\" button, and the module it opens when you click on it?

Thanks so much

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