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jsnyc7's avatar
jsnyc7
New member | Level 2
21 days ago

How can I disable Dropbox AI in Dropbox Family [PDF menu]?

Hello, I see the "Dropbox AI" option only for PDFs in our Dropbox Family plan. How can I disable AI entirely? There are no settings to opt out of this.
Dropbox AI
Dropbox Family
jsnyc7's avatar
jsnyc7
New member | Level 2
20 days ago

Thanks Mark. When I click on the "Dropbox AI" option for a PDF, it goes to the edit PDF screen. Seems like a bug to me.

Laureline's avatar
Laureline
Icon for Community Manager rankCommunity Manager
19 days ago

Hey jsnyc7,

I actually tried on my end and the "Dropbox AI" button for a pdf actually works for me 🤔 (and doesn't open the "Edit PDF" screen).

Would you mind sending a screenshot of where you are clicking on the "Dropbox AI" button, and the module it opens when you click on it? 

Thanks so much 

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