Forum Discussion

Antman7 's avatar
Antman7
New member | Level 1
3 months ago

I can't access my account after cancelling the Business plan

Haven't been able to access my account after business team was cancelled and all individual accounts are not able to sign in even though they all were created and separated before the business team a...
Account Access
Antman7 's avatar
Antman7
New member | Level 1
30 days ago

Yes I tried the link and I also replied to the last ticket

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
30 days ago

I checked, and it seems that the tickets you opened, might have been auto-closed by our system, so I sent you a new one Antman7.

  • Antman7 's avatar
    Antman7
    New member | Level 1
    29 days ago

    Where did you send to 

  • Antman7 's avatar
    Antman7
    New member | Level 1
    29 days ago

    Last time they fixed by me using my computer and he did it through connecting to my computer

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      29 days ago

      I sent it to your community-linked email address, that can be found here Antman7 . 

      Can you check your spam/junk folder to see if it might have ended up there?

      • Antman7 's avatar
        Antman7
        New member | Level 1
        24 days ago

        Yeah that's link isn't going to work all none of them are solution to my problem

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