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Forum Discussion
I can't download my files from Dropbox
Hello, I can't download files I have on Dropbox - videos, photos, documents etc. Can someone help me?
- T_theresa_A
Community Manager
Hi Stefan Smolovic , and welcome to the Dropbox Community 😊.
I’m Theresa, a Community Manager here at Dropbox HQ 👩💻 🏢. I just wanted to check in and see if your issue has been resolved. Is everything working smoothly now? 🤔💡
If there’s anything else you need help with, feel free to let me know, sure I’m here to help 💌 🤗
T 😸(Dropbox Community Manager)
- Jay
Dropbox Staff
Hi Stefan Smolovic, thanks for bringing this to our attention.
What error are you getting when downloading the files from the Dropbox site?
Could you try switching browsers to see if this helps?
Keep me updated with any progress!
