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Forum Discussion
PPagan
6 months agoNew member | Level 2
I can't open an Excel document stored in Dropbox through my iPad Pro.
Through the ‘Recents’ folder in Excel, I try to open an Excel doc stored in Dropbox, on my iPad Pro, I get a request or which asks if I want to link Microsoft Office Mobile with Dropbox. It asks whic...
Cori17
5 days agoNew member | Level 2
I just went to Dropbox app, selected an excel file, hit open in excel and this time it takes me to my OneDrive (which I’ve resorted to using because Dropbox wasn’t working). But this file isn’t even in my one drive. It doesn’t show in the list of documents in my one drive. This is a new situation for me. I’m trying to attach the screenshot but the attach command won’t work.
- Mark5 days agoSuper User II
Cori17 wrote:
But this file isn’t even in my one drive. It doesn’t show in the list of documents in my one drive
Have you checked what the default opening setting is within the iPad?
- Cori174 days agoNew member | Level 2
I don’t know where to find that. Please advise. But I’m in Dropbox. I select an excel file, I say open in excel. It used to show an error message that it couldn’t open the excel file. Now it takes me to my one drive where the document doesn’t reside. I haven’t changed any default settings.
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