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Forum Discussion
MJoseMijangos
2 years agoExplorer | Level 4
I downloaded my files and got a corrupt file
Hi, I had to register again to try and solve this issue cuz I really want to recover my files. I had videos and photos very important to me and I can't believe I lost them now. So, please, anyom...
- 2 years ago
MJoseMijangos wrote:
I was fearing that... but I still have the zip file, there's absolutely nothing I can do about it?Nothing from the Dropbox side as you already deleted the account. I'd try opening the Zip file on another computer, or maybe use a different software such as 7Zip, Winrar, etc., to see if they can open it.
Rich
2 years agoSuper User II
MJoseMijangos wrote:
I decided to delete my previous account. ... Please help! Is there a way I can recover my files?
If you deleted your account, there's no way to recover files from that account. The account and any files in it would already be gone.
- MJoseMijangos2 years agoExplorer | Level 4I was fearing that... but I still have the zip file, there's absolutely nothing I can do about it?
- Rich2 years agoSuper User II
MJoseMijangos wrote:
I was fearing that... but I still have the zip file, there's absolutely nothing I can do about it?Nothing from the Dropbox side as you already deleted the account. I'd try opening the Zip file on another computer, or maybe use a different software such as 7Zip, Winrar, etc., to see if they can open it.
- MJoseMijangos2 years agoExplorer | Level 4Well... thank you so much for your answer! I'll try using other software!
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