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Courtney945's avatar
Courtney945
Explorer | Level 4
2 months ago

I would like an option to change the default PDF program

As a longtime Dropbox user, I am annoyed that the only PDF program that's given as an option to view PDFs is Adobe.  I don't use or like Adobe PDF products.  I use PDF Expert and would like to be abl...
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Courtney945's avatar
Courtney945
Explorer | Level 4
2 months ago

I can't figure out how to attach a screenshot.  I keep getting a message "PNG not allowed" and "PDF not allowed".  What can I try?

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hey Courtney945!

If you're trying to send over a screenshot using your mobile, could you maybe try using a computer, or see if you can switch to a .jpg file?

If not, then it's totally okay. I'd just like to have a visual. 

  • Courtney945's avatar
    Courtney945
    Explorer | Level 4
    2 months ago

    My screenshots automatically are saved as PDFs.  I exported to .jpeg and I still get a "FILE NOT ALLOWED" error message.  Not sure how to show you what I'm seeing.

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      2 months ago

      Can you please add the screenshot to your Dropbox account and then send us a shared link, Courtney945?

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