You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Vikingsammy
2 months agoHelpful | Level 5
I'm getting a parsing error when previewing files, why?
I'm getting a parsing error on every file. In the app, if I click a file, it shows a construction picture?
I just changed the default to open with installer. Not sure why it changed after 4 years. I guess I'm resolved. Thank you for responding.
- RichSuper User II
Vikingsammy wrote:
I'm getting a parsing error on every file. In the app, if I click a file, it shows a construction picture?
Can you provide a screenshot of the full page/window? Be sure to mask any private information.
- VikingsammyHelpful | Level 5
- JayDropbox Staff
This appears to be an APK file, which doesn't have any preview on it as it's an Android app package file, so this is expected behavior.
Are you getting this image with any other normal files like JPG or DOCX files?
- VikingsammyHelpful | Level 5
I took a screenshot. How do I upload it?
- JayDropbox Staff
Hi Vikingsammy, thanks for posting today.
You can click the camera icon to attach the photo to your post, or you can copy and paste the screenshot.
Is this error on the Dropbox site or the mobile app?
This will help me to assist further!
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!