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In powerpoint, when I add a Vimeo video link it does not work when when using DocSend link.
Hey everyone, I am desperate for some advice here as Dropbox support has failed me.
In powerpoint, when I add a Vimeo video link to an image it does not work when uploaded and viewed as a docsend l...
I figured out that if you right click the image and insert the link via the pop up then it all works. If you try to insert the "online video" link via the ribbon at the top, it doesn't.
I don't know why, I'll leave that the engineers to figure out.
Hi Mark, it was the desktop software powerpoint. Once I add the link I uploaded the file to docsend and then reviewed the docsend link to find that nothing happens at all when it gets to the page with the video. This does work with the desktop verison of word however but thats not a solution because you can't neatly convert a powerpoint file to word. Beleive me I have tried. The best that docsend support could say was "it works fine for us!". Useless lot.
Mark
Super User II
Super User IIBut, you've not really answered my question. Ignore DocSend for a minute.
Does it work in PowerPoint on your desktop before you send the file?
yes absolutely. The video appears immediately.
- Mark
Does it work if its sent via a different method?
Do you know the exact error the user has?Hi, I tried emailing the PPT to myself to test the link from another device on 4g and that did work. So the link code is definitely embedding.
There is no error. When any user, including myself, reaches that slide when viewing through a docsend link, nothing happens. No error message, no play button. It's as if nothing was embedded before. And as I say, it does work with Microsoft word.
