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Forum Discussion
Smapppp
3 years agoExplorer | Level 4
Internal Server Error (status code 500)
Hi,
I use GoodSync for sync my archive and I have a one folder with four 2 GB files. Very often I received an error "Internal Server Error (status code 500)". As my point of view this is not a very...
- 3 years ago
As the issue is with GoodSync thats something you need to be asking them - from reading the message/error it sounds like an issue in the software with handling large uploads and keeping the connection open and active.
Mark
3 years agoSuper User II
As the issue is with GoodSync thats something you need to be asking them - from reading the message/error it sounds like an issue in the software with handling large uploads and keeping the connection open and active.
- Smapppp3 years agoExplorer | Level 4
Hi,
I'v received the answer from GoodSync about my issue.
GoodSync says: This error comes from Dropbox server. Dropbox limits or drops long uploads so that their servers won't be overloaded.
If this is correct could you advice how can I solve this problem, please.
Thanks in advance,
Andrew
- Megan3 years agoDropbox Staff
Hey Smapppp, how are you today?
Would you be able to share a screenshot of the error you receive on your end, so we can have visual too?
Keep me posted!
- Smapppp3 years agoExplorer | Level 4
Hi,
Here you are - copy of the log file.
2022-05-05 16:19:32: === User Changed Action from 'COPY_FILE_LTOR' to 'NO_COPY' on item /2022-04-16-18-59_11.02.071.ZBF
2022-05-05 16:19:32: Done.
2022-05-05 16:19:36: == Sync Started by User Command
2022-05-05 16:23:36: Copy New 'K:/medoc/2022-05-03-00-03_11.02.072.ZBF' -> 'dropbox://api.dropbox.com/Medoc/2022-05-03-00-03_11.02.072.ZBF' (2 164 129 634)
- ERROR: Copying file: Server says: Internal Server Error (status code 500)
2022-05-05 16:23:39: == Sync Complete. Time: 00:04:04, Speed: 2.32 MB/s, OK: 0, Errors: 1
2022-05-05 16:23:40:Thanks in advance,
Andrew
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