We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Doris7
2 years agoNew member | Level 2
Moving local "empty" files to nextcloud
Hi there, I have my dropbox installed in a way that there are just "emtpy" files on my computer and the real MB's are in the cloud, once I open them on my computer with Finder (Mac) I get the real MB's on my computer. Now I want to move a part of the files on Dropbox to another cloud solution. I do this in Finder because this is easy: just drag and drop it in Finder. But when I do this from the Dropbox map to het Nextcloud map, the files remain empty on the Nextcloud map, but I also want to move the 'real' mb's from the dropbox cloud to the nextcloud map. How can I do that?
Hope I explained the problem clearly enough?
Hi Doris7
The only way to do this is to download the files locally to your computer first by making them 'Available offline' and then transferring to the other system.
- Doris7New member | Level 2
Thank you, this was in fact much quicker then I thought it would be!
- Doris7New member | Level 2
I did this and it worked but not for all files. I can't get several files offline? I choose 'make it available offline' but this didn't work, I keep on seeing the blue icon instead of the green icon. In Finder it says it has 0 bytes (which is correct because it is in the dropbox cloud), but even clicking on it doesn't download it. I checked it online and I can open it in the browser, so whats wrong with these files?
- HannahDropbox Staff
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!