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PABLO33's avatar
PABLO33
Explorer | Level 4
2 years ago

Pictures in folders don't appear on the timeline on Photos

Pictures in folders don't appear on the the timeline on Photos, I can only see then in folders. THE PHOTOS HAS ALL THE INFORMATION
Photos
View
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi PABLO33, thanks for bringing this to our attention.

 

How large are the photos in that folder? What is the file extension on the images?

 

This will help me to assist further! 

  • PABLO33's avatar
    PABLO33
    Explorer | Level 4
    2 years ago
    JPG 1 mega aprox
    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Sorry to jump in here, PABLO33.

       

      Are you talking about the Photos tab on the Dropbox mobile app or the photos page online?

       

      And is the tab/page completely empty? Can you send us a screenshot?

      • PABLO33's avatar
        PABLO33
        Explorer | Level 4
        2 years ago
        There us a whole folder fuul of pictures wich can't bee seen neither on Photos tab on the Dropbox mobile app nor the photos page online. I can only access opening the folder

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