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Forum Discussion

Explorer | Level 4

2 years ago

Pictures in folders don't appear on the timeline on Photos

Pictures in folders don't appear on the the timeline on Photos, I can only see then in folders. THE PHOTOS HAS ALL THE INFORMATION

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Dropbox Staff

Hi PABLO33, thanks for bringing this to our attention.

How large are the photos in that folder? What is the file extension on the images?

This will help me to assist further!

Explorer | Level 4

2 years ago

JPG 1 mega aprox

Hannah
Dropbox Staff
2 years ago
Sorry to jump in here, PABLO33.

Are you talking about the Photos tab on the Dropbox mobile app or the photos page online?

And is the tab/page completely empty? Can you send us a screenshot?
- PABLO33
  Explorer | Level 4
  2 years ago
  There us a whole folder fuul of pictures wich can't bee seen neither on Photos tab on the Dropbox mobile app nor the photos page online. I can only access opening the folder
  - Megan
    Dropbox Staff
    2 years ago
    Very interesting PABLO33!
    
    When were the content this folder uploaded to your account?
    
    Would you mind sending me a couple of screenshots from your Photos tab, and also the folder as shown on your end? Just make sure none of your personal info is shown there!

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