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Forum Discussion
Laura__
21 days agoNew member | Level 2
Transcript no option to download or export
Hi there I have been sent a film in Dropbox. I am able to view the autogenerated CC transcript of the film, and it looks pretty accurate. I would like to download this transcript and then pair ...
- 21 days ago
Hi Laura,
Thank you for sending the screenshot! It seems you're viewing the transcript directly in Dropbox, and unfortunately, that interface doesn’t offer a transcript download option.
Just a heads-up, Dropbox Replay is a separate product from Dropbox, and this forum is dedicated to Replay support.
FilipDBX
Dropbox Staff
Hey Laura, thanks for reaching out! You should see an option to download transcripts within the Transcript sidebar. I've attached a screenshot to show you exactly where it's located. Please feel free to let us know if you encounter any difficulties downloading the transcripts.
Laura__
21 days agoNew member | Level 2
Hello
Thanks for taking time to respond.
Maybe we have different version of Dropbox as my screen doesn't have that option ? Unless there is a different way I could find it. See screen https://drive.google.com/file/d/1_-zhYVqt6KrsJvhW4TShLnBktN5e_9TA/view?usp=sharing shot attached...is it because I am in the UK?
thanks again
- Laura__21 days agoNew member | Level 2
hello again
Sorry here is a link to the screen shot that you should be able to access.
https://drive.google.com/file/d/1_-zhYVqt6KrsJvhW4TShLnBktN5e_9TA/view?usp=sharing
- FilipDBX21 days agoDropbox Staff
Hi Laura,
Thank you for sending the screenshot! It seems you're viewing the transcript directly in Dropbox, and unfortunately, that interface doesn’t offer a transcript download option.
Just a heads-up, Dropbox Replay is a separate product from Dropbox, and this forum is dedicated to Replay support.
- Laura__21 days agoNew member | Level 2
Hi !
It all makes sense now 🙂
Thank you.
Laura
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