You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

SM24's avatar
SM24
New member | Level 2
11 months ago

Unable to download and upload files to Dropbox after a change on the Dropbox icon

Hi All, My font style on drop box icon is changed. From that point onwards I could not download and upload files into folders. Unable to copy or move as well. The files uploaded yesterday went ...
Download
upload
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
11 months ago

Hey SM24, thanks for bringing this to our attention.

 

Can you give us a bit more info on how you're downloading/uploading files and what you see now when you try to do so?

 

Are you using the website, the desktop app or the mobile app?

 

and which Dropbox icon are you referring to?

 

Let me know and we'll go from there.

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!