You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Chibi's avatar
Chibi
Helpful | Level 5
2 years ago

Unable to view file through confirmation email from Dropbox - is this normal?

Hi, I'm new to dropbox, sent my first video through a link someone sent me.  I rec'd a confirmation email from dropbox stating "Here's what you uploaded to..." and then the file name below it.  But I...
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  • Chibi's avatar
    Chibi
    2 years ago
    Thanks so much Jay, I appreciate it 😊
Chibi's avatar
Chibi
Helpful | Level 5
Hi Megan, thanks for your quick reply! Yes, she sent a link, to upload a video to her biz account, non shared. And wow I feel like an idiot, but I don’t see an option to add a screenshot here. Do you have an email I can send it to?
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey Chibi, do you happen to see a camera-like icon, when trying to reply back to me?

 

In some cases you may need to reach level 3 in our Community, in order to attach a screenshot. If you don't see anything, let me know.

  • Chibi's avatar
    Chibi
    Helpful | Level 5
    2 years ago
    No camera icon and I’m only level 2 LOL!
    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi Chibi, the filename isn't supposed to be clickable, it just shows the name of the file you uploaded to their account. 

      • Chibi's avatar
        Chibi
        Helpful | Level 5
        2 years ago
        Thanks so much Jay, I appreciate it 😊

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