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Forum Discussion
Why are my files corrupt?
I have JUST noticed today that MANY files on my dropbox are corrupt. Some are new, some are 4 years old. I click on it, it says "Word unable to read this document. It may be corrupt."
WHAT...
I am viewing this on my computer. I am using
Microsoft® Word for Microsoft 365 MSO (Version 2312 Build 16.0.17126.20132) 64-bit
Jay
Dropbox Staff
Dropbox StaffDo any of the files preview on the Dropbox site? Is there any version history on them to show that they were changed?
They do not preview on Dropbox. There are no previous versions available. Details are unavailable for the selected file.
There's gotta be 50-100 of these in my dropbox.
- Jay
It sounds like the files are corrupted somehow. If there's no version history on them, it could mean that they were originally uploaded corrupted, or it's outside the recovery period.
These files range in time from last week to 3 years ago. If they had been uploaded wrong, it seems it would have occurred years ago. Dropbox seems the common denominator. I have subfolders, and NONE of the documents in the subfolders are corrupt. In addition, some of the corrupted files are PDFs . . . and I scanned those in.
