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Forum Discussion

SayHy2Shadow's avatar
SayHy2Shadow
New member | Level 1
6 days ago

Account marked as inactive and I need it back.

My account got inactive and i really need it, can someone help me please  

Account Access
Delete
  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    5 days ago

    Hi SayHy2Shadow, welcome to our Community! 

    Would you like to share some additional details as to why this has happened? Is it possible that it was due to inactivity?

    When was the last time that you accessed your Dropbox account? Also, was it a Team account or an individual one? 

    Let me know more, and we'll take it from there!

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