Curious about A, B, C, and D drives? Learn what they mean and how to use them effectively with Dropbox in this handy guide! - check it out now!

Forum Discussion

robyn4ryan's avatar
robyn4ryan
New member | Level 1
26 days ago

All files Dropbox in my personal account, were entirely deleted by Dropbox.

This is stunning and insult to injury Dropbox is a brick wall and provides no way to contact them for customer support.     I opened the files Saturday and was very confused to see only prompts f...
Delete
restore
robyn4ryan's avatar
robyn4ryan
New member | Level 1
26 days ago

Thank you, Meghan, for replying. No, this was one of my two standby Dropbox accounts, one for each of my emails. I believe I used this in December, when I started working on my book again. Cannot locate Events Page. Deleted files is empty. 

Anything else to try?  This is heartbreaking.

 

Rich's avatar
Rich
Icon for Super User II rankSuper User II
26 days ago
robyn4ryan wrote:

Cannot locate Events Page.

She provided the link in her reply. Here it is again below. If there are no previous events listed, then you're definitely signed in to a new, empty account.

 

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions